HIGHTEMP Policy
HIGHTEMP Cancellation and Refund Policy
Please review this policy before completing payment.
- Refunds are available only within 7 days from the payment date and only if there is no usage history.
- Opening, clicking, or playing a paid lesson counts as usage history, even if the lesson is not completed.
- Full Class/package purchases are not eligible for partial chapter cancellation or partial refund.
- Payment processing, financial, card issuer, or payment gateway fees may be deducted where applicable.
- Refund completion timing can vary by payment method, card issuer, bank, payment network, and payment gateway.
Need help before payment? Contact contents@newpeak.kr.